Contact Us
We would love to hear from you. Whether you have a question about our games, want to report a bug, suggest a new game, or have a general inquiry, we are here to help. Please read the sections below to find the best way to get in touch and what to expect from us.
How to Contact Us
You can reach us by using the contact options listed on this page. The easiest way is to send us an email at dreadheadparkour@163.com. When you send a message, please include a clear subject line and as much relevant detail as possible so we can assist you quickly.
- General inquiries: Questions about the site, how to play, or feedback about games.
- Technical issues: If a game does not load, crashes, or something on the site is broken, describe what you were doing and what device or browser you are using.
- Copyright or legal: For copyright claims, permission requests, or other legal matters, please include "Copyright" or "Legal" in your subject line so we can route your message to the right place.
- Partnership or business: If you are a developer or publisher interested in having your game featured, or for other business inquiries, please indicate that in your message.
What to Include in Your Message
To help us respond effectively, please include the following when relevant:
- Your name or a nickname (optional but helpful).
- A clear subject or topic (e.g., "Game not loading", "Feedback on Dreadhead Parkour").
- Details about the issue or question (e.g., which game, which page, what you clicked, any error message).
- Your device and browser (e.g., Windows 10, Chrome; or iPhone, Safari) if you are reporting a technical problem.
We do not require you to create an account to contact us. Please do not send sensitive personal information (such as passwords or payment details) through general contact channels.
Response Time
We aim to respond to messages as soon as we can, usually within a few business days. During busy periods or holidays, it may take longer. We may not respond to every message—for example, we might not reply to spam, off-topic requests, or messages that do not require a response. If your matter is urgent (e.g., a serious legal or safety issue), please indicate that in your message.
Frequently Asked Questions
Before contacting us, you may find answers in these places:
- How do I play a game? Click on any game card or the "Play Now" button. Games run in your browser; no download is required. Make sure you have a stable internet connection and an up-to-date browser.
- A game will not load. Try refreshing the page, clearing your browser cache, or using a different browser. Some games may not work on certain devices or older browsers.
- Can you add a specific game? We are always looking to add quality parkour and runner games. Send us your suggestion; we cannot promise to add every request but we do consider them.
- Privacy or terms. Please read our Privacy Policy and Terms of Use for information about how we handle data and use of the site.
Thank You
Thank you for using Dreadhead Parkour and for taking the time to reach out. Your feedback helps us improve the site and the experience for everyone. We look forward to hearing from you.